About the Position of Consumer Solutions Representative
As a Consumer Solutions Representative for Mavis, you will be empowered to employ problem-solving skills that will lead to conflict resolution, and customer retention and create promoters of the Mavis business. You will endeavor to satisfy customers by implementing empathy and understanding of the customer's needs. Customers will benefit from your patience and professionalism in your efforts to resolve their concerns and address their inquiries expeditiously.
Employee Benefits
At Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, a good working environment, and an excellent combination of additional benefits like health dental, vision and life insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid personal and sick time, paid holidays, on-the-job training, and opportunities for career growth and advancement.
Qualifications
Mavis recruits team members who share our commitment to meeting the needs of our growing customer base by responding to customer inquiries in a professional and courteous manner. To be eligible for the position of Consumer Solutions Representative, you must:
Be at least 18 years of age
Be legally authorized to work in the United States
Demonstrate superior interpersonal skills and patience while treating customers and Company employees as you would want to be treated
Possess PC literacy and ability to learn software programs (typing proficiency a plus)
Have 1-2 years of employment-related experience in dealing with customers in a fast-paced environment
Be able to work a flexible work schedule and weekends