Customer Experience Consultant (Remote)

About the position

We are seeking outgoing individuals for our Customer Experience Consultant (Remote) positions. As an Customer Experience Consultant (Remote), you will work from home coordinating vacation and corporate travel arrangements for clients nationwide and internationally. This opportunity is ideal for individuals who enjoy helping others plan meaningful experiences and are interested in building something flexible around their schedule.

Responsibilities

• Research, create, and coordinate customized itineraries for clients
• Review client preferences and budgets to design tailored travel plans
• Arrange travel needs including airlines, hotels, car rentals, cruises, tours, and events
• Communicate with clients before and after travel to ensure satisfaction
• Assist with issues that may arise before, during, or after travel
• Complete ongoing training and certifications within the industry
• Attend webinars and supplier trainings to stay current on destinations and products
• Remain informed on changes within the travel and tourism industry

Requirements

• Strong communication skills
• Reliable internet access and a computer (recommended) or smartphone

Nice-to-haves

• Hospitality, customer service, or sales experience is helpful but not required
• Personal travel experience is a plus

Benefits

• Full training provided
• Flexible schedule (full-time or part-time options)
• Work from home
• Access to travel industry discounts