At Yelp, we believe in the power of connecting people with great local businesses and strive to provide reliable information to our community. As a Part‑Time Yelp Spam Comment Remover (Multiple Locations), you will play a crucial role in maintaining the integrity and quality of our platform by removing spammy or fraudulent comments and ensuring that content complies with our community guidelines.
Key Responsibilities
Identify and remove spammy or fraudulent comments and reviews from Yelp listings to ensure the quality of content on our platform.
Review and moderate user‑generated content to ensure it complies with community guidelines and standards.
Engage with users to address concerns, gather additional information, and resolve content‑related issues promptly and professionally.
Maintain accurate records of spam and moderation activities, reporting emerging trends or issues to relevant teams.
Qualifications
Strong attention to detail and a commitment to maintaining quality standards.
Excellent written and verbal communication skills in English.
Ability to work independently and follow guidelines effectively.
Tech‑savvy with the ability to quickly adapt to new tools and software.
Previous experience in content moderation or a similar role is a plus.
Why Join Yelp
Make a Difference: Directly impact the quality of information available to millions of Yelp users.
Flexible Hours: Part‑time positions with flexible hours to fit your schedule.
Growth Opportunities: Opportunities for career advancement and development within Yelp.
Team Collaboration: Work with a diverse and collaborative team that values integrity.
Application Process
To apply, submit your resume and a brief cover letter outlining your relevant experience and why you are interested in joining Yelp as a Part‑Time Yelp Spam Comment Remover.
Yelp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.