[Remote] Administrative Assistant -Student Assistant (Learning Commons)

Note: The job is a remote job and is open to candidates in USA. Dallas College is an educational institution offering student support and learning services. The part-time Student Assistant supports administrative, instructional, mentoring, or specialized departmental functions, including customer service, office operations, tutoring, academic assistance, and campus projects.

Responsibilities

• The student assistant position will focus on administrative support, instructional support, mentor, or specialized support while offering educational and career growth
• Provides excellent customer service to all students, faculty, staff, and campus visitors, serving as a welcoming and helpful first point of contact
• Provides team support to colleagues, fostering a collaborative and productive work environment
• Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions to enhance skills and knowledge
• Supports the mission, values, goals, and principles of the College
• Performs additional duties/responsibilities as assigned by the supervisor
• Answer phones, greet visitors, and provide general information or direct inquiries appropriately
• Manage incoming and outgoing mail and small package deliveries
• Perform data entry, maintain records, and update databases accurately
• Assist with filing, scanning, and organizing documents
• Schedule appointments, meetings, and manage calendars as needed
• Prepare and proofread correspondence, reports, presentations, and other documents
• Assist with office supply inventory and ordering
• Provide support for departmental events, workshops, or special projects
• Maintain confidentiality of sensitive information
• Provides direct support in academic labs and classrooms, assisting with setup, organization, and general student needs
• Addresses discipline-specific questions from students, offering clarification and guidance related to course material or lab assignments
• Completes required Tutoring Certification after hire and provides one-on-one or group tutoring for specific discipline areas or lab subjects, reinforcing learning concepts
• Offers technical assistance on institution-specific learning platforms, software, and equipment used for instruction
• Completes campus/department-specific projects that may require independent research, data compilation, or specialized software application
• Maintains strict confidentiality of all records, databases, and sensitive information associated with the assigned area, adhering to privacy policies
• Manages small-scale research assignments or technical tasks, potentially involving data analysis, report generation, or system maintenance
• Responsible for operating certain specialized technical equipment or working proficiently in department-specific software (e.g., graphic design, database management, specific industry tools)
• Provides support to the assigned area during college presentations, workshops, and campus events, which may include setup, registration, and attendee assistance

Skills

• Undergraduate student awarded federal work study funds in financial aid package
• Must meet the [Satisfactory Academic Progress](http://www.dcccd.edu/PC/FA/SAP) standards set by Dallas College
• Must be enrolled and certified in at least six hours (half time) for Fall, Spring and Summer semesters
• Must be a U.S. citizen or [eligible noncitizen](http://www.dcccd.edu/PC/FA/Elig/Pages/Eligible%20Noncitizen.aspx)
• You must not have any prior institutional balance or blocks
• Student must have transportation to off-campus worksites
• Completes required Dallas College professional development training hours
• Currently enrolled as a student in good standing at the College and eligible for Federal Work-Study
• Strong interpersonal and communication skills, with a commitment to providing excellent customer service
• Ability to follow verbal and written instructions accurately and efficiently
• Basic computer proficiency, including familiarity with common office software (e.g., Microsoft Office Suite)
• Demonstrated ability to learn and adapt to new technologies, systems, and departmental procedures quickly
• Basic skills in technology related to the area of work and above-average knowledge of equipment and/or regulations in the assigned academic area
• Completion of relevant coursework related to the department's function (e.g., Information Systems, Human Resources, Office Administration, specific major-related courses)
• Ability to exercise judgment in performing routine tasks and selecting appropriate procedures
• Demonstrated ability to work independently with minimal supervision on highly skilled tasks, and collaboratively as part of a team
• Proven ability to maintain confidentiality and handle sensitive information with discretion

Benefits

• The student assistant position will focus on administrative support, instructional support, mentor, or specialized support while offering educational and career growth.
• After six months of employment, some positions may be eligible to apply for a hybrid work arrangement based on job responsibilities, operational needs, supervisor approval, and Dallas College policy.
• Part-time, flexible hours (typically up to 19.5 hours per week), are determined in coordination with the department supervisor and student's academic schedule.
• Completes all required training and professional development sessions to enhance skills and knowledge.
• Completes required Tutoring Certification after hire.

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