Note: The job is a remote job and is open to candidates in USA. Blue Cross Blue Shield of Massachusetts is a healthcare insurer seeking a Product Manager to support the development, implementation, and management of innovative healthcare products and funding solutions. The role focuses on Consumer Directed Healthcare products such as HSAs and FSAs, while partnering with cross-functional teams and vendors on product strategy, analysis, compliance, implementation, and ongoing enhancement.
Responsibilities
Support the development, enhancement, implementation, and management of CDH healthcare products and other funding solutions
Lead cross-functional initiatives and collaborate with internal stakeholders to support product strategy and execution
Serve as a subject matter expert on assigned products
Support business case development, KPI tracking, and financial and operational analysis
Gather and document business requirements and support solution development for product enhancements or development of new products and services
Ensure alignment with regulatory and compliance requirements
Serve as a product expert; support Sales, broker, and account management efforts through presentations, training, and RFP responses
Contribute to product positioning materials and internal communications
Monitor product performance, market feedback, and operational considerations to identify new areas of opportunity or enhancements
Build strong collaborative relationships across teams
Skills
Strong knowledge of healthcare, health insurance products, provider networks, or healthcare delivery systems
Strong communication, presentation, analytical, and organizational skills, with the ability to communicate effectively at all levels, including senior management
Comfortable independently problem solving and escalating as appropriate for strategic guidance
Ability to manage multiple priorities in a fast-paced environment
Ability to communicate complex healthcare concepts clearly and effectively to all levels
Demonstrated initiative and willingness to learn and grow within a product management environment
Proficiency with Microsoft Office applications including Excel and PowerPoint
Bachelor's Degree required
3–6 years of relevant healthcare, product, operations, consulting, or business experience
Experience with health insurance products and services
High school degree or equivalent required unless otherwise noted above
Familiarity with project management practices and tools (such as JIRA and Microsoft Project) is helpful but not required
Experience working with or managing vendors in the medical, health insurance products, and/or financial spaces is helpful but not required
Benefits
This position is eligible for the Flex persona, with a hybrid work model for local candidates and remote work with quarterly office visits for candidates living farther than 50 miles from an office.
Variable pay
Paid time off
Medical/dental/vision insurance
401(k)
A suite of well-being benefits to eligible employees
Investing in your development and providing the necessary resources to enable your success
Opportunities for employees to forge their unique career path
Company Overview
Blue Cross Blue Shield of Massachusetts is a state licensed private health insurance company It was founded in 1937, and is headquartered in Boston, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is https://www.bluecrossma.org.